Our Mission
Our mission is to help you succeed by making compliance simple and adding value to your business. We aim:
- To make safety compliance simple and cost-effective.
- To build long-term relationships based on trust in our values and the quality of our service.
Our Values
We truly believe in our core values. They guide us as we strive to help our clients, colleagues, shareholders, contractors and the wider community.
- We care about the people who work with us, the quality and consistency of our service to our customers and our contribution to the wider community.
- We promote and maintain high ethical, business and professional standards.
- We believe in, and encourage, a healthy work/life balance that fits with the grain of people’s lives.
- We are all accountable - we welcome feedback and we treat everyone with equal respect.
- We believe in the success that comes from helping others to succeed, rather than success at the expense of others.
- We foster a rewarding, fun and diverse company culture.
Ethical Business
At Metro, we recognise the imperative to operate ethically. We are driven by our mission and our values and strive to balance our own needs with those of our stakeholders - which includes our customers and our suppliers - to take a long-term perspective on our business operations and market. Under our Directors' leadership we aim to ensure that our staff and our business processes operate with integrity and we expect our suppliers and contractors to operate in the same way.
Ethical Purchasing
Wherever possible in our purchasing, we choose products with high ethical and environmental standards. Fairtrade, recycled and ecological products are our preferred choice.
Through continued process refinement and efficient management, we aim to minimise our environmental impact, maintain a healthy and safe working environment for our staff, and strengthen our sense of community.
Environment
At Metro Safety, we recognise that our business activities have an impact on the environment. One of our key company strategies is to put corporate and social responsibility at the heart of our decision making and activities. We believe that improving environmental protection is genuinely important to us and our customers.
Minimising Our Carbon Footprint
We strive to have the lowest percentage carbon footprint per field operative visit of any fire, health & safety company. By focusing on building a nationwide network of field staff, our operatives only need to travel short distances to undertake the work that is required. We try to utilise public transport whenever possible to reduce this footprint further. A large number of staff also take advantage of our bicycle schemes.
Green Energy
Electricity to our Head Office is supplied by one of the greenest providers in the country. We have smart metering, an energy efficient gas condenser boiler and pay carbon offset on our gas use. Weekly monitoring of energy and water consumption and independent energy audits help us to continue to improve our usage.
Recycling
Our recycling policy means that everything from paper and printing cartridges to mobile phones and computers gets reused or recycled.
Making Compliance Simple
In everything we do, we aim to make compliance with your fire, health & safety responsibilities simple. Our highly experienced technical consultants and support team strive to take the hassle out of your day-to-day compliance tasks through practical guidance, effective solutions, reliable service delivery and clear reporting.
The thing we really like about their service is that this aspect of our compliance is covered with the minimum of effort.
Adding Value
We pride ourselves on helping our customers be more efficient in their day-to-day management of compliance. Saving time, reducing administration and implementing the most cost-effective solutions helps our clients to succeed, enhancing both personal and organisational reputations.
Expertise
We recognise that high quality expertise is imperative when it comes to risk management advice. We pride ourselves on our almost unique ability to combine legislative, technical and commercial knowledge, which gives our clients practical and commercially sustainable solutions.
Nationwide
Part of making compliance simple is being able to assist you with all your properties, wherever they are in the UK. We believe our locally-based operatives allow us to provide unparalleled and cost-effective nationwide coverage.
Personal Service
As a people business, we believe in maintaining strong relationships with our clients. Their feedback allows us to continually help them in better ways. Over the years we have built up many long-term relationships with our clients based on respect and mutual trust.
Complete Solutions
We are able to provide independent expert advice through our consultancy division Metro SRM, as well as a wide range of cost-effective compliance services to help you manage your key responsibilities. Taking advantage of our joined-up approach takes the pain out of having to deal with multiple suppliers, saving you even more time and money and ensuring better visible compliance. With this in mind, Metro Safety developed The Compliance Cycle, which aims to simplify the process and help ensure the key areas of compliance are taken care of.
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